connect/aws.sdk.kotlin.services.connect.model/UpdateContactRoutingDataRequest

UpdateContactRoutingDataRequest

class UpdateContactRoutingDataRequest

Types

Builder

class Builder

Companion

object Companion

Properties

contactId

val contactId: String?

The identifier of the contact in this instance of Amazon Connect.

instanceId

val instanceId: String?

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

queuePriority

val queuePriority: Long?

Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.

queueTimeAdjustmentSeconds

val queueTimeAdjustmentSeconds: Int?

The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.

routingCriteria

val routingCriteria: RoutingCriteriaInput?

Updates the routing criteria on the contact. These properties can be used to change how a  contact is routed within the queue.

Functions

copy

inline fun copy(block: UpdateContactRoutingDataRequest.Builder.() -> Unit = {}): UpdateContactRoutingDataRequest

equals

open operator override fun equals(other: Any?): Boolean

hashCode

open override fun hashCode(): Int

toString

open override fun toString(): String