connect/aws.sdk.kotlin.services.connect.model/RoutingCriteria

RoutingCriteria

class RoutingCriteria

Latest routing criteria on the contact.

Types

Builder

class Builder

Companion

object Companion

Properties

activationTimestamp

val activationTimestamp: Instant?

The timestamp indicating when the routing criteria is set to active. A routing criteria is activated when contact is transferred to a queue. ActivationTimestamp will be set on routing criteria for contacts in agent queue even though Routing criteria is never activated for contacts in agent queue.

index

val index: Int?

Information about the index of the routing criteria.

steps

val steps: List<Step>?

List of routing steps. When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.

Functions

copy

inline fun copy(block: RoutingCriteria.Builder.() -> Unit = {}): RoutingCriteria

equals

open operator override fun equals(other: Any?): Boolean

hashCode

open override fun hashCode(): Int

toString

open override fun toString(): String