connect/aws.sdk.kotlin.services.connect.model/RealtimeContactAnalysisSegment

RealtimeContactAnalysisSegment

sealed class RealtimeContactAnalysisSegment

An analyzed segment for a real-time analysis session.

Inheritors

PostContactSummary

Types

data class Attachments(val value: RealTimeContactAnalysisSegmentAttachments) : RealtimeContactAnalysisSegment

The analyzed attachments.

data class Categories(val value: RealTimeContactAnalysisSegmentCategories) : RealtimeContactAnalysisSegment

The matched category rules.

data class Event(val value: RealTimeContactAnalysisSegmentEvent) : RealtimeContactAnalysisSegment

Segment type describing a contact event.

data class Issues(val value: RealTimeContactAnalysisSegmentIssues) : RealtimeContactAnalysisSegment

Segment type containing a list of detected issues.

PostContactSummary

data class PostContactSummary(val value: RealTimeContactAnalysisSegmentPostContactSummary) : RealtimeContactAnalysisSegment

Information about the post-contact summary.

object SdkUnknown : RealtimeContactAnalysisSegment

data class Transcript(val value: RealTimeContactAnalysisSegmentTranscript) : RealtimeContactAnalysisSegment

The analyzed transcript segment.

Functions

fun asAttachments(): RealTimeContactAnalysisSegmentAttachments

Casts this RealtimeContactAnalysisSegment as a Attachments and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentAttachments value. Throws an exception if the RealtimeContactAnalysisSegment is not a Attachments.

asAttachmentsOrNull

fun asAttachmentsOrNull(): RealTimeContactAnalysisSegmentAttachments?

Casts this RealtimeContactAnalysisSegment as a Attachments and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentAttachments value. Returns null if the RealtimeContactAnalysisSegment is not a Attachments.

fun asCategories(): RealTimeContactAnalysisSegmentCategories

Casts this RealtimeContactAnalysisSegment as a Categories and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentCategories value. Throws an exception if the RealtimeContactAnalysisSegment is not a Categories.

asCategoriesOrNull

fun asCategoriesOrNull(): RealTimeContactAnalysisSegmentCategories?

Casts this RealtimeContactAnalysisSegment as a Categories and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentCategories value. Returns null if the RealtimeContactAnalysisSegment is not a Categories.

fun asEvent(): RealTimeContactAnalysisSegmentEvent

Casts this RealtimeContactAnalysisSegment as a Event and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentEvent value. Throws an exception if the RealtimeContactAnalysisSegment is not a Event.

fun asEventOrNull(): RealTimeContactAnalysisSegmentEvent?

Casts this RealtimeContactAnalysisSegment as a Event and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentEvent value. Returns null if the RealtimeContactAnalysisSegment is not a Event.

fun asIssues(): RealTimeContactAnalysisSegmentIssues

Casts this RealtimeContactAnalysisSegment as a Issues and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentIssues value. Throws an exception if the RealtimeContactAnalysisSegment is not a Issues.

fun asIssuesOrNull(): RealTimeContactAnalysisSegmentIssues?

Casts this RealtimeContactAnalysisSegment as a Issues and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentIssues value. Returns null if the RealtimeContactAnalysisSegment is not a Issues.

asPostContactSummary

fun asPostContactSummary(): RealTimeContactAnalysisSegmentPostContactSummary

Casts this RealtimeContactAnalysisSegment as a PostContactSummary and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentPostContactSummary value. Throws an exception if the RealtimeContactAnalysisSegment is not a PostContactSummary.

asPostContactSummaryOrNull

fun asPostContactSummaryOrNull(): RealTimeContactAnalysisSegmentPostContactSummary?

Casts this RealtimeContactAnalysisSegment as a PostContactSummary and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentPostContactSummary value. Returns null if the RealtimeContactAnalysisSegment is not a PostContactSummary.

fun asTranscript(): RealTimeContactAnalysisSegmentTranscript

Casts this RealtimeContactAnalysisSegment as a Transcript and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentTranscript value. Throws an exception if the RealtimeContactAnalysisSegment is not a Transcript.

asTranscriptOrNull

fun asTranscriptOrNull(): RealTimeContactAnalysisSegmentTranscript?

Casts this RealtimeContactAnalysisSegment as a Transcript and retrieves its aws.sdk.kotlin.services.connect.model.RealTimeContactAnalysisSegmentTranscript value. Returns null if the RealtimeContactAnalysisSegment is not a Transcript.