connect/aws.sdk.kotlin.services.connect.model/AgentContactReference

AgentContactReference

class AgentContactReference

Information about the contact associated to the user.

Types

object Companion

Properties

agentContactState

val agentContactState: ContactState?

The state of the contact.

val channel: Channel?

The channel of the contact.

connectedToAgentTimestamp

val connectedToAgentTimestamp: Instant?

The time at which the contact was connected to an agent.

val contactId: String?

The identifier of the contact in this instance of Amazon Connect.

initiationMethod

val initiationMethod: ContactInitiationMethod?

How the contact was initiated.

val queue: QueueReference?

Contains information about a queue resource for which metrics are returned.

stateStartTimestamp

val stateStartTimestamp: Instant?

The epoch timestamp when the contact state started.

Functions

inline fun copy(block: AgentContactReference.Builder.() -> Unit = {}): AgentContactReference

open operator override fun equals(other: Any?): Boolean

open override fun hashCode(): Int

open override fun toString(): String