Class QuickResponseData
- All Implemented Interfaces:
Serializable,SdkPojo,ToCopyableBuilder<QuickResponseData.Builder,QuickResponseData>
Information about the quick response.
- See Also:
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Nested Class Summary
Nested Classes -
Method Summary
Modifier and TypeMethodDescriptionstatic QuickResponseData.Builderbuilder()channels()The Amazon Connect contact channels this quick response applies to.final QuickResponseContentscontents()The contents of the quick response.final StringThe media type of the quick response content.final InstantThe timestamp when the quick response was created.final StringThe description of the quick response.final booleanfinal booleanequalsBySdkFields(Object obj) Indicates whether some other object is "equal to" this one by SDK fields.final <T> Optional<T> getValueForField(String fieldName, Class<T> clazz) final GroupingConfigurationThe configuration information of the user groups that the quick response is accessible to.final booleanFor responses, this returns true if the service returned a value for the Channels property.final inthashCode()final booleanhasTags()For responses, this returns true if the service returned a value for the Tags property.final BooleanisActive()Whether the quick response is active.final StringThe Amazon Resource Name (ARN) of the knowledge base.final StringThe identifier of the knowledge base.final Stringlanguage()The language code value for the language in which the quick response is written.final StringThe Amazon Resource Name (ARN) of the user who last updated the quick response data.final InstantThe timestamp when the quick response data was last modified.final Stringname()The name of the quick response.final StringThe Amazon Resource Name (ARN) of the quick response.final StringThe identifier of the quick response.static Class<? extends QuickResponseData.Builder> final StringThe shortcut key of the quick response.final QuickResponseStatusstatus()The status of the quick response data.final StringThe status of the quick response data.tags()The tags used to organize, track, or control access for this resource.Take this object and create a builder that contains all of the current property values of this object.final StringtoString()Returns a string representation of this object.Methods inherited from interface software.amazon.awssdk.utils.builder.ToCopyableBuilder
copy
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Method Details
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quickResponseArn
The Amazon Resource Name (ARN) of the quick response.
- Returns:
- The Amazon Resource Name (ARN) of the quick response.
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quickResponseId
The identifier of the quick response.
- Returns:
- The identifier of the quick response.
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knowledgeBaseArn
The Amazon Resource Name (ARN) of the knowledge base.
- Returns:
- The Amazon Resource Name (ARN) of the knowledge base.
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knowledgeBaseId
The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.
- Returns:
- The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.
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name
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contentType
The media type of the quick response content.
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Use
application/x.quickresponse;format=plainfor quick response written in plain text. -
Use
application/x.quickresponse;format=markdownfor quick response written in richtext.
- Returns:
- The media type of the quick response content.
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Use
application/x.quickresponse;format=plainfor quick response written in plain text. -
Use
application/x.quickresponse;format=markdownfor quick response written in richtext.
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status
The status of the quick response data.
If the service returns an enum value that is not available in the current SDK version,
statuswill returnQuickResponseStatus.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available fromstatusAsString().- Returns:
- The status of the quick response data.
- See Also:
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statusAsString
The status of the quick response data.
If the service returns an enum value that is not available in the current SDK version,
statuswill returnQuickResponseStatus.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available fromstatusAsString().- Returns:
- The status of the quick response data.
- See Also:
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createdTime
The timestamp when the quick response was created.
- Returns:
- The timestamp when the quick response was created.
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lastModifiedTime
The timestamp when the quick response data was last modified.
- Returns:
- The timestamp when the quick response data was last modified.
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contents
The contents of the quick response.
- Returns:
- The contents of the quick response.
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description
The description of the quick response.
- Returns:
- The description of the quick response.
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groupingConfiguration
The configuration information of the user groups that the quick response is accessible to.
- Returns:
- The configuration information of the user groups that the quick response is accessible to.
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shortcutKey
The shortcut key of the quick response. The value should be unique across the knowledge base.
- Returns:
- The shortcut key of the quick response. The value should be unique across the knowledge base.
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lastModifiedBy
The Amazon Resource Name (ARN) of the user who last updated the quick response data.
- Returns:
- The Amazon Resource Name (ARN) of the user who last updated the quick response data.
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isActive
Whether the quick response is active.
- Returns:
- Whether the quick response is active.
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hasChannels
public final boolean hasChannels()For responses, this returns true if the service returned a value for the Channels property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified. -
channels
The Amazon Connect contact channels this quick response applies to. The supported contact channel types include
Chat.Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasChannels()method.- Returns:
- The Amazon Connect contact channels this quick response applies to. The supported contact channel types
include
Chat.
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language
The language code value for the language in which the quick response is written. The supported language codes include
de_DE,en_US,es_ES,fr_FR,id_ID,it_IT,ja_JP,ko_KR,pt_BR,zh_CN,zh_TW- Returns:
- The language code value for the language in which the quick response is written. The supported language
codes include
de_DE,en_US,es_ES,fr_FR,id_ID,it_IT,ja_JP,ko_KR,pt_BR,zh_CN,zh_TW
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hasTags
public final boolean hasTags()For responses, this returns true if the service returned a value for the Tags property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified. -
tags
The tags used to organize, track, or control access for this resource.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasTags()method.- Returns:
- The tags used to organize, track, or control access for this resource.
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toBuilder
Description copied from interface:ToCopyableBuilderTake this object and create a builder that contains all of the current property values of this object.- Specified by:
toBuilderin interfaceToCopyableBuilder<QuickResponseData.Builder,QuickResponseData> - Returns:
- a builder for type T
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builder
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serializableBuilderClass
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hashCode
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equals
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equalsBySdkFields
Description copied from interface:SdkPojoIndicates whether some other object is "equal to" this one by SDK fields. An SDK field is a modeled, non-inherited field in anSdkPojoclass, and is generated based on a service model.If an
SdkPojoclass does not have any inherited fields,equalsBySdkFieldsandequalsare essentially the same.- Specified by:
equalsBySdkFieldsin interfaceSdkPojo- Parameters:
obj- the object to be compared with- Returns:
- true if the other object equals to this object by sdk fields, false otherwise.
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toString
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getValueForField
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sdkFields
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sdkFieldNameToField
- Specified by:
sdkFieldNameToFieldin interfaceSdkPojo- Returns:
- The mapping between the field name and its corresponding field.
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