Interface PersistentChat.Builder

  • Method Details

    • rehydrationType

      PersistentChat.Builder rehydrationType(String rehydrationType)

      The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for persistent chat.

      • ENTIRE_PAST_SESSION: Rehydrates a chat from the most recently terminated past chat contact of the specified past ended chat session. To use this type, provide the initialContactId of the past ended chat session in the sourceContactId field. In this type, Amazon Connect determines the most recent chat contact on the specified chat session that has ended, and uses it to start a persistent chat.

      • FROM_SEGMENT: Rehydrates a chat from the past chat contact that is specified in the sourceContactId field.

      The actual contactId used for rehydration is provided in the response of this API.

      Parameters:
      rehydrationType - The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for persistent chat.

      • ENTIRE_PAST_SESSION: Rehydrates a chat from the most recently terminated past chat contact of the specified past ended chat session. To use this type, provide the initialContactId of the past ended chat session in the sourceContactId field. In this type, Amazon Connect determines the most recent chat contact on the specified chat session that has ended, and uses it to start a persistent chat.

      • FROM_SEGMENT: Rehydrates a chat from the past chat contact that is specified in the sourceContactId field.

      The actual contactId used for rehydration is provided in the response of this API.

      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • rehydrationType

      PersistentChat.Builder rehydrationType(RehydrationType rehydrationType)

      The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for persistent chat.

      • ENTIRE_PAST_SESSION: Rehydrates a chat from the most recently terminated past chat contact of the specified past ended chat session. To use this type, provide the initialContactId of the past ended chat session in the sourceContactId field. In this type, Amazon Connect determines the most recent chat contact on the specified chat session that has ended, and uses it to start a persistent chat.

      • FROM_SEGMENT: Rehydrates a chat from the past chat contact that is specified in the sourceContactId field.

      The actual contactId used for rehydration is provided in the response of this API.

      Parameters:
      rehydrationType - The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for persistent chat.

      • ENTIRE_PAST_SESSION: Rehydrates a chat from the most recently terminated past chat contact of the specified past ended chat session. To use this type, provide the initialContactId of the past ended chat session in the sourceContactId field. In this type, Amazon Connect determines the most recent chat contact on the specified chat session that has ended, and uses it to start a persistent chat.

      • FROM_SEGMENT: Rehydrates a chat from the past chat contact that is specified in the sourceContactId field.

      The actual contactId used for rehydration is provided in the response of this API.

      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • sourceContactId

      PersistentChat.Builder sourceContactId(String sourceContactId)

      The contactId from which a persistent chat session must be started.

      Parameters:
      sourceContactId - The contactId from which a persistent chat session must be started.
      Returns:
      Returns a reference to this object so that method calls can be chained together.