Interface AutoAcceptConfig.Builder

All Superinterfaces:

Buildable, CopyableBuilder<AutoAcceptConfig.Builder,AutoAcceptConfig>, SdkBuilder<AutoAcceptConfig.Builder,AutoAcceptConfig>, SdkPojo

Enclosing class:

AutoAcceptConfig

@Mutable
@NotThreadSafe
public static interface AutoAcceptConfig.Builder
extends SdkPojo, CopyableBuilder<AutoAcceptConfig.Builder,AutoAcceptConfig>

Method Summary

Modifier and Type	Method	Description
AutoAcceptConfig.Builder	agentFirstCallbackAutoAccept(Boolean agentFirstCallbackAutoAccept)	Indicates whether auto-accept is enabled for agent-first callbacks.
AutoAcceptConfig.Builder	autoAccept(Boolean autoAccept)	Indicates whether auto-accept is enabled for this channel.
AutoAcceptConfig.Builder	channel(String channel)	The channel for this auto-accept configuration.
AutoAcceptConfig.Builder	channel(Channel channel)	The channel for this auto-accept configuration.

Methods inherited from interface software.amazon.awssdk.utils.builder.CopyableBuilder

copy

Methods inherited from interface software.amazon.awssdk.utils.builder.SdkBuilder

applyMutation, build

Methods inherited from interface software.amazon.awssdk.core.SdkPojo

equalsBySdkFields, sdkFieldNameToField, sdkFields

Method Details

channel

AutoAcceptConfig.Builder channel(String channel)

The channel for this auto-accept configuration. Valid values: VOICE, CHAT, TASK, EMAIL.

Parameters:

channel - The channel for this auto-accept configuration. Valid values: VOICE, CHAT, TASK, EMAIL.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

• Channel
• Channel

channel

AutoAcceptConfig.Builder channel(Channel channel)

The channel for this auto-accept configuration. Valid values: VOICE, CHAT, TASK, EMAIL.

Parameters:

channel - The channel for this auto-accept configuration. Valid values: VOICE, CHAT, TASK, EMAIL.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

• Channel
• Channel

autoAccept

AutoAcceptConfig.Builder autoAccept(Boolean autoAccept)

Indicates whether auto-accept is enabled for this channel. When enabled, available agents are automatically connected to contacts from this channel.

Parameters:

autoAccept - Indicates whether auto-accept is enabled for this channel. When enabled, available agents are automatically connected to contacts from this channel.

Returns:

Returns a reference to this object so that method calls can be chained together.

agentFirstCallbackAutoAccept

AutoAcceptConfig.Builder agentFirstCallbackAutoAccept(Boolean agentFirstCallbackAutoAccept)

Indicates whether auto-accept is enabled for agent-first callbacks. This setting only applies to the VOICE channel.

Parameters:

agentFirstCallbackAutoAccept - Indicates whether auto-accept is enabled for agent-first callbacks. This setting only applies to the VOICE channel.

Returns:

Returns a reference to this object so that method calls can be chained together.