Package-level declarations
Types
The Amazon Web Services Support API Reference is intended for programmers who need detailed information about the Amazon Web Services Support operations and data types. You can use the API to manage your support cases programmatically. The Amazon Web Services Support API uses HTTP methods that return results in JSON format.
Inherited functions
Adds one or more attachments to an attachment set.
Adds additional customer communication to an Amazon Web Services Support case. Use the caseId
parameter to identify the case to which to add communication. You can list a set of email addresses to copy on the communication by using the ccEmailAddresses
parameter. The communicationBody
value contains the text of the communication.
Creates a case in the Amazon Web Services Support Center. This operation is similar to how you create a case in the Amazon Web Services Support Center Create Case page.
Returns the attachment that has the specified ID. Attachments can include screenshots, error logs, or other files that describe your issue. Attachment IDs are generated by the case management system when you add an attachment to a case or case communication. Attachment IDs are returned in the AttachmentDetails objects that are returned by the DescribeCommunications operation.
Returns a list of cases that you specify by passing one or more case IDs. You can use the afterTime
and beforeTime
parameters to filter the cases by date. You can set values for the includeResolvedCases
and includeCommunications
parameters to specify how much information to return.
Returns communications and attachments for one or more support cases. Use the afterTime
and beforeTime
parameters to filter by date. You can use the caseId
parameter to restrict the results to a specific case.
Returns a list of CreateCaseOption types along with the corresponding supported hours and language availability. You can specify the language``categoryCode
, issueType
and serviceCode
used to retrieve the CreateCaseOptions.
Returns the current list of Amazon Web Services services and a list of service categories for each service. You then use service names and categories in your CreateCase requests. Each Amazon Web Services service has its own set of categories.
Returns the list of severity levels that you can assign to a support case. The severity level for a case is also a field in the CaseDetails data type that you include for a CreateCase request.
Returns a list of supported languages for a specified categoryCode
, issueType
and serviceCode
. The returned supported languages will include a ISO 639-1 code for the language
, and the language display name.
Returns the refresh status of the Trusted Advisor checks that have the specified check IDs. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.
Returns the results of the Trusted Advisor check that has the specified check ID. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.
Returns information about all available Trusted Advisor checks, including the name, ID, category, description, and metadata. You must specify a language code.
Returns the results for the Trusted Advisor check summaries for the check IDs that you specified. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.
Refreshes the Trusted Advisor check that you specify using the check ID. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.
Resolves a support case. This operation takes a caseId
and returns the initial and final state of the case.
Create a copy of the client with one or more configuration values overridden. This method allows the caller to perform scoped config overrides for one or more client operations.